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Return Policy

Our policy on returns and exchanges for purchased items.

Return Window: We offer refund / exchange within the first 1 day from the date of purchase. After this period, no return, exchange or refund of any kind will be offered.

✅ Eligibility for Return or Exchange

To be eligible for a return or exchange, all of the following conditions must be met:

  • The purchased item must be unused and in the same condition as received.
  • The item must have its original packaging intact.
  • Items purchased on sale may not be eligible for return or exchange.

Only items found to be defective or damaged will be eligible for replacement under an exchange request.

🚫 Exempted Categories

Certain categories of products or items are exempted from returns or refunds. These categories will be identified to you at the time of purchase.

🔄 Return & Exchange Process

Once your return/exchange request is accepted and the returned product is received and inspected by us, we will send you an email to notify you of its receipt. If the item passes our quality check, your request will be processed.

Exchange Delivery: Once approved, the replacement item for your exchange request will be delivered within a 5 to 7 days timeframe.

StepAction
1Request return/exchange within 1 day of purchase
2Ship the item back in original, unused condition with original packaging
3We receive and inspect the returned product
4We notify you via email of receipt and quality-check outcome
5Approved exchanges will be processed and delivered within 5 to 7 days